1. Our Commitment
Transcend Technologies, Inc., doing business as iSocialize, wants iS Gather to be usable by everyone, including people with disabilities. This statement covers the website and web app at https://isgather.com and the iS Gather apps for iOS and Android.
2. Our Standard
We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA, and the European standard EN 301 549. We have not yet completed a formal third-party audit, and we do not claim full conformance today. We test with assistive technologies as we build and fix problems as we find them.
3. European Union and United Kingdom
For users in the European Union, this statement is the information we provide under the European Accessibility Act (Directive (EU) 2019/882) about how our service meets accessibility requirements. iS Gather is a social networking and peer-to-peer marketplace service, offered through the website and the iOS and Android apps. Our goal for these services is the EN 301 549 standard, which includes WCAG Level AA. If you are in the EU and are not satisfied with our response to an accessibility issue, you may also contact the market surveillance or enforcement authority for accessibility in your country. In the United Kingdom, you can contact the Equality Advisory and Support Service (EASS).
4. What We Support Today
• Buttons and controls on the map, feed, and profiles have text labels for screen readers (VoiceOver, TalkBack, and desktop screen readers). • The iOS app supports Dynamic Type, so text follows your system text size. • The website can be zoomed with your browser, and supports your system's reduced-motion setting in parts of the site. • Profiles, posts, and settings can be used without the 3D map.
5. Known Limitations
We are still working on these: • The 3D map and 3D avatars are visual experiences. Screen reader support there is limited. The list of nearby people and profile pages offer the same information in text. • Videos and live streams uploaded by users usually do not have captions. • Images posted by users may not have text descriptions. • Some screens may not yet work fully with a keyboard alone or meet color-contrast guidelines.
6. Feedback and Help
If you run into a barrier, or need content in another format, please tell us. Email info@isgather.com with "Accessibility" in the subject line, or call 1-917-438-7005. Please tell us the page or screen, what you were trying to do, and the device and assistive technology you use. We aim to reply within 5 business days, and we will work with you to provide the information or service you need another way while we fix the problem.
7. Contact
Transcend Technologies, Inc. Doing business as iSocialize 300 Delaware Ave, Suite 210 #426, Wilmington, DE 19801 Phone: 1-917-438-7005 Email: info@isgather.com Website: https://isgather.com